Warranty Compliance System

One of the biggest pain points for the client was not being able to easily track registered warranties on their sold products. When they came to Rokusek they were looking for solution that would digitize and simplify the current process for both the end user and their employees.

Both of our teams collaborated to build a system that that not only tracked warranty registrations but allowed customers to log machine maintenance, upload photos of their products and purchase receipts and receive notifications and alerts when they were in danger of losing their warranties.

The client has found great success with the system and their ability to field end user warranty claims are the simplest they have been in years.

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